The Social C-Suite By Dan Pontefract for CLO Magazine Among the 47,361 employees surveyed in 120 countries worldwide, Gallup – a research-based performance-management consulting company – pegs the percentage of employees who are engaged at 11 percent. In Canada employee engagement creeps up to 20 percent and in the United States it’s slightly better at 28 percent. BlessingWhite, a competitor to Gallup, indicates only 33 percent of North Americans and 30 percent of European-based employees are in fact engaged in their place of work. To be engaged – whether for Gallup, BlessingWhite or any other HR consulting firm – is for an employee to feel a part of the organization, like she wants to go the extra mile, is willing to stay and will recommend
social media Archive
For the past two and half years at my real job as the head of learning and collaboration, we’ve been early adopters of a virtual world product called AvayaLive Engage, developed by a company named Avaya. It was formerly known as Web.Alive, and although I’m not a fan of the name change, that’s about the only negative comment I have with the product. If you’re unfamiliar with virtual worlds, you are missing a very important aspect of workplace collaboration. At its core, virtual worlds are online 3-D computer-simulated environments in which users are depicted by avatars and interaction between them can mimic either a given real-life scenario or in some cases a fictitious and alternative world scenario. I won’t delve into the latter and will
As I’ve said before, micro-blogging inside an organization could be coined the ‘liquid knowledge network‘. There is so much to like about it. The following 6 use cases are intended for nascent users who might not fully appreciate the myriad benefits to micro-blogging inside an organization. 1) I’ve got a question When an employee is tapped into the micro-blogging platform, he or she now has access to the collective intelligence of the entire organization in ways email, phones and meetings will never reach. Ask a question on the micro-blogging platform and the spirit of human collaboration will surface with an answer more readily than if trying to find the ‘right person’ to answer the question in more traditional ways. 2) I’ve got something to share Putting paper notices
I was recently amused by a wonderful yet puzzling article in the December 2011 issue of MIS Quarterly Executive titled “The Impact of Social Media on C-Level Roles.” In its executive summary, the article purports to focus on “the potential impact of social media on organizational leadership and governance at the C-level.” The article itself is wonderful because it does an effective job of highlighting four specific organizational structure models that depict where internal and external social media should be led. Yet it’s puzzling because it states, “The consensus across companies, industries and executives is that marketing and IT are converging.” Really? I don’t see this happening anywhere now or into the future. More importantly, I’m amused because one of its recommendations indicates, “The anticipated pervasiveness of a social
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