Hi there! I’m Dan. Thanks for dropping by.
I’m the author of THE PURPOSE EFFECT: Building Meaning in Yourself, Your Role and Your Organization (2016), as well as FLAT ARMY: Creating a Connected and Engaged Organization (2013). In 2016 I was appointed Adjunct Professor at the Gustavson School of Business, University of Victoria. I have begun work on my third book, due in 2018 or 2019.
I’m also Chief Envisioner of TELUS Transformation Office where I help organizations and leaders who are looking to improve all facets of the ‘future of work’ including employee engagement, leadership development, collaborative behaviours, organizational purpose, digital transformation and corporate culture.
Engaged employees fuel customer satisfaction, not the other way around.
Personal, role & organizational purpose are critical to engagement.
Open and collaborative cultures enable purpose to come to life no matter what your role.
Put it all together, and you have an awesome organization.
Is your organization awesome?
Previously responsible for the overarching leadership development, learning and collaboration strategy at TELUS. I helped to drive a philosophical and cultural shift in the way TELUS views and experiences learning called “Learning 2.0”; the shift to a social, informal and formal learning and collaboration model for all 43,000+ team members, bringing TELUS to the forefront of learning leadership.
In parallel to these actions, I championed the introduction of the TELUS Leadership Philosophy (TLP), an open and collaborative-based leadership framework for all TELUS team members, alongside a litany of social collaboration technologies. Amazingly, employee engagement at TELUS skyrocketed from 53% to 87%.
Prior to TELUS, I spent six years in the business intelligence space as the Head of University of Business Intelligence (UBI), an outfit that sat at SAP, Business Objects and Crystal Decisions. I also spent five years in higher education helping launch the High-Tech Professional Department of the British Columbia Institute of Technology. I even spent three years teaching high school.