October 3, 2016
You are undoubtedly familiar with so-called “sharing economy” titans such as Uber and AirBnB. The latter is an online marketplace for people to list and/or book accommodations. It might be … Continue reading “How To Build A Truly Purpose-Driven Company Through The Example Of Stocksy”
September 17, 2016
There were audible gasps. Incredulous looks of dismay. Bemused shrieks. Whether you are a customer, employee, shareholder or partner of Wells Fargo, no doubt your perception of the bank has … Continue reading “Has Wells Fargo's CEO Forgotten How To Lead?”
May 15, 2015
When Tony Hsieh won the prestigious ACM Programming Contest in 1993, you just knew he was going to do something great with his life. Check out the problem set he and his … Continue reading “Did Zappos Just Ruin Their Culture Or Is It A Brilliant Org Redesign?”
April 6, 2015
On occasion, I receive emails and requests to meet regarding the contents of FLAT ARMY. I try to answer those requests as best I can. Recently I received a series … Continue reading “In Answer To Your Questions About FLAT ARMY”
October 8, 2014
The yin-yang relationship between an engaged organization and an impeccable level of customer service just might be the new purpose of an organization. Agree?
June 11, 2014
You there, With the jaundice coloured leadership grin. As wise souls have said before me, prematurity breeds immaturity. Where art thou braggadocio in your moment of ascension? There it is, … Continue reading “An Ode to Hierarchy”
June 9, 2014
It’s only a 30-second commercial, but it rubs me entirely the wrong way. I suspect the advertising agency for Volkswagen wasn’t thinking about the backwards way in which they depicted … Continue reading “The Volkswagen Commercial That Depicts a Backwards Workplace”
May 14, 2014
I can recall with fond memory many of the class projects I worked on while attending elementary school. The exploding volcano might have packed too much of a punch for … Continue reading “Amidst Uncertainty the Inuksuk Surfaces”
April 22, 2014
Laszlo Bock is the Senior Vice-President of People Operations at Google. He rose to such a role at the age of 33 in 2006. My math background puts him at an … Continue reading “Why I’d Work With Google’s Laszlo Bock (one day)”
April 6, 2014
On Monday, April 7, 2014 I start a new adventure at TELUS. For the previous five years I held the position ‘Head of Learning and Collaboration’ and worked with hundreds … Continue reading “Goodbye Team of Five Years”
April 1, 2014
How does the current state of leadership affect employee engagement? What is the effect of both good and bad leadership as it pertains to organizational health and engagement? From a … Continue reading “Whose Job Is Leadership, Anyway?”
March 26, 2014
I had a wonderful, powerful get-together the other day with a friend of mine. Like me, he’s a dreamer. It was a chat long overdue. We hadn’t shared a latte … Continue reading “Let’s Stop Penalizing the Dreamers”
