You are undoubtedly familiar with so-called “sharing economy” titans such as Uber and AirBnB. The latter is an online marketplace for people to list and/or...
[caption id="attachment_16042" align="alignright" width="364"] Photographer: Kimberly White/Bloomberg News[/caption] There were audible gasps. Incredulous looks of dismay. Bemused shrieks. Whether you are a customer, employee, shareholder or partner...
When Tony Hsieh won the prestigious ACM Programming Contest in 1993, you just knew he was going to do something great with his life. Check...
On occasion, I receive emails and requests to meet regarding the contents of FLAT ARMY. I try to answer those requests as best I can....
The yin-yang relationship between an engaged organization and an impeccable level of customer service just might be the new purpose of an organization. Agree? ...
You there, With the jaundice coloured leadership grin. As wise souls have said before me, prematurity breeds immaturity. Where art thou braggadocio in your moment of ascension? There it...
It's only a 30-second commercial, but it rubs me entirely the wrong way. I suspect the advertising agency for Volkswagen wasn't thinking about the backwards way...
I can recall with fond memory many of the class projects I worked on while attending elementary school. The exploding volcano might have packed too...
Laszlo Bock is the Senior Vice-President of People Operations at Google. He rose to such a role at the age of 33 in 2006. My math...
On Monday, April 7, 2014 I start a new adventure at TELUS. For the previous five years I held the position 'Head of Learning and...
How does the current state of leadership affect employee engagement? What is the effect of both good and bad leadership as it pertains to organizational...
I had a wonderful, powerful get-together the other day with a friend of mine. Like me, he's a dreamer. It was a chat long overdue. We...
