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Truth be told, I love fish and chips. Maybe it’s the English in me, but I can’t get enough of it, despite its rather unhealthy background and 150 year history. In fact, the industry is worth today an estimated £1.2bn in the UK as reported in The Independent earlier in 2010. I liken Enterprise 2.0 to the fish, Organizational Evolution to the chips and for me, malt vinegar playing the part of formal, informal and social learning. People … to have fish and chips, you need the fish, you need the chips and you need malt vinegar. If you have one without the other, then (insert high levels of personal looks of aghast) this is no longer fish and chips, is it. And if it’s no longer fish and chips, what we have are separate, incoherent pieces found lying crestfallen on the floor. The Fall issue of the Enterprise 2.0 Conference wrapped up this past week. All sorts of interesting post-summit dialogue is now taking place online from the likes of Gordon Ross, Dennis Howlett, Andrew McAfee, Megan Murray, Martijn Linssen, and Mark Fidelman to name a few. Some were there, some weren’t, but it seems as though we’ve now got problems with our fish and chips order right across the purvey of once mutually agreeable chefs. We even have some vendors bashing other vendors. When technology companies begin talking collaboration, social ‘whatever’ or Enterprise 2.0 … I can’t help but think they’re missing the chips and malt vinegar of the order. C’mon chefs, organizations are changing from a behavioral perspective (as society evolves too) and thus we need those tools and technologies to help drive the new organizational behaviors right across the org. It cannot be simply the technology; we need the organizational evolution and new behavior model in the mix. (aided and abetted by formal, informal and social learning constructs – malt vinegar) When HR, organizational development and/or management-leadership consultants start selling the necessary behavior changes that an organization ‘must’ make to keep up with attraction, retention, engagement, salary, connection issues … they can’t do so unless they come equipped with the mental and physical capabilities to mesh those chips with the fish. That is, organizational behaviorists cannot sell me simply a new leadership model just because that’s the cool thing to do; it (the chips) has to come hand-in-hand with the fish, and thus collaboration/social/Enterprise 2.0 technologies need to be wedded to the mix of any new/updated leadership model – the organizational evolution as it were. (aided and abetted by formal, informal and social learning constructs – malt vinegar) And lastly, I personally do not believe a learning organization can simply turn on the ‘formal, informal and social learning’ switch and believe any organization is going to ‘get it’ right away. To me, fish and chips is a tad bland without the malt vinegar … and I’m certainly not going to eat malt vinegar on its own. To address this, any ‘formal, informal and social learning’ strategy needs to be wedded to the fish and the chips; it needs to be coupled with collaboration/social/Enterprise 2.0 technologies as well as the organizational evolution concepts mentioned above. I would hate to see the Enterprise 2.0 space turn into the ERP space. That, however, seems to be where we’re heading (again) as technology bells and whistles and the ‘need’ to have an ERP begin to outweigh the cultural implications for having said technologies. Meanwhile, the learning organization is left out in the dark, trying to play catch-up with models from yesteryear. Can’t we just all get along? For additional thoughts, see Jon Ingham’s definition of social business and Harold Jarche’s views on Organizational Complexities.
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Testimonials

  • Dan Pontefract’s keynote on the importance of workplace culture in employee engagement was excellent.  Dan used his vast leadership experience to provide our conference attendees with practical strategies to build teams that are engaged and committed. His relatable, real-life examples were thought provoking, memorable and very personal, creating a connection to the audience. I would highly recommend Dan as an entertaining keynote speaker who delivers content that is relevant and actionable.

    Michelle Hillyard, Director SCU
  • We are so proud to have had you at our event. Your talk was a big hit. It moved us. We can’t thank you enough.

    Malin Björnell, Salesforce
  • Dan challenged us to have clarity of purpose, both as individuals and as an organization. He related inspiring stories drawing on his experience in business, technology and academia. As he said, ‘There is no ownership without belonging.’

    Christian Pantel, D2L
  • Fantastic engaging talk for our global partner summit. Thank you so much, Dan!

     

    Barb Kinnard, CEO Response Biomedical Corp
  • Dan not only brought his presentation to life with his charisma, but also content, style and presentation finesse. Our members were especially interested in his thought provoking and top of mind topic on the future of work and how we’re going to be leading the next generation of leaders.

    Cheryl Goodwin, CPA
  • Dan is a conference organizer’s ideal speaker. Not only did he inspire and energize our group, but he also masterfully adapted his content so it resonated with the audience and our conference theme. As a bonus, Dan is able to nimbly navigate to adjust to a reduced time slot when other speakers went over time without sacrificing the impact of his session.

    Director and General Counsel
  • Dan accomplished what we set out to do, which was not only to be inspirational, but also to leave everyone with tools and food for thought / self-reflection to improve their personal and professional lives.

    Hermann Handa, FCT

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