David Liddle has spent decades mediating conflict, advising leaders, and pushing organizations to rethink how they treat people.
As founder of the TCM Group and the People and Culture Association, he has seen firsthand how grievance procedures corrode trust and how punitive approaches suppress performance. In this episode, David outlines why leaders must retire retributive systems and embrace resolution, compassion, and fairness as core disciplines.
We explore his Seven Cs of Transformational Culture, the role of Resolution Centers and Culture Hubs in embedding values into daily practice, and his urgent call for People and Culture leaders to own the AI agenda before bias and short-termism take hold.
If culture is truly a competitive advantage, David argues, then People and Culture must reset—and fast.
For more on David Liddle: https://thetcmgroup.com/team/david-liddle/
