As the world becomes smaller, our opportunities become more common. As the number of personal interactions increases, my competence grows exponentially. As the sheer quantity of ideas expands, my impatience explodes. As people take hold of becoming collaborative, I smile ear-to-ear. A big thanks to everyone I liaised with in person over 2011 at various functions, events and settings. I’d love for it to continue next year. An equal thanks to those of you who visited this site, reading my thoughts, commenting, sharing and challenging me. (as of this writing, there were 307,565 non-spam visits to this site in 2011 … and I don’t even sell anything, so thank-you!) To those on Twitter, LinkedIn, Google+, etc. that shared a link, a quip or a comment … my thanks for the exchange. I am richer for it. To the TELUS team (yes, I actually work somewhere) … a huge congratulations on achieving a mind-boggling 1300 basis point increase in internal employee engagement shifting from 57% to 70% year over year. Even the folks at AON Hewitt who administer the survey were gobsmacked. I wished for reciprocity in 2011; for the most part, I think it was achieved. Have a Merry Christmas or Happy Holiday and/or Happy New Year. See you in 2012. (I'm officially out of blogfice) PS. To those that have been asking, I promise to finish the book in 2012. To whet your appetite, it's tentatively titled "The Coffee Shop Leader".      


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  • Dan is a conference organizer’s ideal speaker. Not only did he inspire and energize our group, but he also masterfully adapted his content so it resonated with the audience and our conference theme. As a bonus, Dan is able to nimbly navigate to adjust to a reduced time slot when other speakers went over time without sacrificing the impact of his session.

    Director and General Counsel
  • Dan accomplished what we set out to do, which was not only to be inspirational, but also to leave everyone with tools and food for thought / self-reflection to improve their personal and professional lives.

    Hermann Handa, FCT
  • Dan challenged us to have clarity of purpose, both as individuals and as an organization. He related inspiring stories drawing on his experience in business, technology and academia. As he said, ‘There is no ownership without belonging.’

    Christian Pantel, D2L
  • Dan Pontefract suggests leaders must be transformational and transactional, collaborative and considerate, daring and decisive, inclusive and insistent, playful and formal, harmonious, and humble, encouraging and results-driven. In a word, Flat.

    Robert Morris
    “How to strengthen engagement, empowerment, and execution, then leverage them for a decisive competitive advantage”

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