If youโre located in parts of North America where itโs been too cold to even blink your eyes lately, you may not have seen the news.
Holacracy is the new black.
Holacracy?
In a nutshell, Holacracy is an organizational structure โ initially devised by self-described โrecovering CEOโย Brian Robertsonย ofย HolacracyOneย โ that purports to do the following:
Holacracy is a distributed authority system โ a set of โrules of the gameโ that bake empowerment into the core of the organization. Unlike conventional top-down or progressive bottom-up approaches, it integrates the benefits of both without relying on parental heroic leaders. Everyone becomes a leader of their roles and a follower of othersโ, processing tensions with real authority and real responsibility, through dynamic governance and transparent operations.
In a nutshell? Holacracy is a way to operate without the classic โcommand and control' dogma found in many of todayโs organizations.
It even has aย constitutionย you are urged to follow.
Where Did Holacracy Come From?
Holacracy burst on the Twitter water cooler scene in early 2014 mostly as a result of Zappos. At the end of 2013, Zappos CEO Tony Hsieh (never one to remain stagnant with his organization) held a town hall meeting to inform the fine folks who work there that their current organizational structure wasย being tossed in favour of holacracy by the end of 2014. Apparently they were running a pilot in 2013 with 150 or so employees. It worked so well Tony decided to (eventually) scrap his CEO title and all Zappos employees would do the same under holacracy . Even Twitter co-founder Evan Williams has implemented Holacracyยฎ at his new ventureย Medium. (and Alexia Bowers does a fine job defining the misconceptions of Holacracy)
And the mainstream media and bloggers then went wild for holacracy. It became the new black.
Lost in the shuffle (I believe) is the origin of the term holacracy. I didn't interview Brian, but I'd bet one of my Canucks tickets holacracy got its start back in 1967 when author Arthur Koestler penned the book โThe Ghost in the Machineโ and where he introduced the term holarchy. An โarchyโ (as a suffix) is a rule or a government and a holon is both a part and a whole. Put them together and you get a connection of holons equating to what Koestler called a holarchy. Holacracy -- at least how I view it -- is a connection of roles and tasks (a part and a whole) in an attempt to get whatever matters accomplished in as efficient a manner as possible without the rigidity of bosses, hierarchy and other organizational infractions.
Holacracy โ and what I think is its originating parent, holarchy โ however will not solve your organizational disengagement issues. Donโt be fooled. Getting rid of titles, managers/bosses and spraying empowerment across your employees doesnโt fix the core issue of today particularly in long-standing organizations with a history of disengagement. Some might say it's pouring water on a tire fire.
The core issues in todayโs organization donโt require the eradication of bosses per holacracy or the creation of overlapping, self-governing circles. (ie. the holons) What it requires is for employees โ bosses or not โ to simply become humane.
Thatโs it.
Employees of any stripe, rank and colour ought to behave better with one another.
But behaviour change for any level of employee is extremely difficult when both โmanager and subordinateโ (wow, do I loathe those terms) have been so used to the classic โcommand and controlโ way of operating.
No one ever said change was easy.
Just ask President Obama about the Affordable Healthcare Act in America.
Yes, holacracy as a principle is a very cool concept โ who isnโt for a healthier organization team and structure โ but I wouldnโt want you to think itโs the silver bullet for you and/or your organization. (Alexia says as much in her Holacracy misconceptions post)
In particular, I don't think you should go near Holacracy if your organization is large and/or disengaged.
Debating Holacracy
One example Iโll surface is debating what the fine folks at HolacracyOne (the โownersโ of Holacracyยฎ) market on their website:
This graphic suggests to me that holacracy is the aforementioned silver bullet built to completely eradicate bad leadership and arguably poor management.
Really?
If an organization implements holacracy will employees (and thus human beings) suddenly forget that they were once territorial, anti-collaborative, close-minded and less than humane in their behaviour with other employees/humans?
I really donโt think so.
Organizations suck (and disengagement is so prevalent) because both managers and employees have forgotten what it is to be human. We donโt know how to be humane in the organization.
And it really isn't getting any better.
Letโs professionally debunk each of the four points from the graphic above:
Can meetings be less painful without holacracy? Yes of course, and they can be led by anyone on a team if the right behaviours have been instilled into the organization on the whole to be open and transparent.
Can fiefdoms and silos be broken down without holacracy? Yes of course, but it takes organizational behaviours like collaborating, learning, sharing, participating and reciprocity for it to occur.
Can work patterns be improved across an organization outside of a CEO dominated structure without holacracy? Yes of course, if the perfect balance of push and pull, give and take or perhaps โflat armyโ are deployed as a type of ethos that everyone adheres to.
Can managers as decision-making bottlenecks become cured without holacracy? Yes of course, and one way is to implement theย Collaborative Leader Action Modelย from the Flat Army framework. Connect, Consider, Communicate, Create, Confirm and Congratulate ... six key actions (in that order) that will lead even the most disengaged workforce into the highly engaged ranks.
I know this first-hand based on the results of where I ply my trade during the day.In Conclusion
To be clear, Iโm not against the good work that has come of the holacracy movement or what Medium or Zappos are both undertaking. I am certainly not having a go at the fine folks at HolacracyOne either. Having this type of discussion in the open is refreshing and somewhat surreal compared to the decades of prose written about top-down, rigid hierarchical management structures as the โway to manageโ.
If youโve made it this far, I simply wanted to get alongside the holacracy movement and suggest it may not be for your own organization.
Itโs my belief organizations are disengaged today because they do not possess the open and collaborative types of participative behaviours that are necessary in todayโs society. Holacracy might work for some but it doesnโt address the root issue for a disengaged employee or organization, which is โฆ how can you and your organization become more humane?
What behaviours need to be instilled across your organization at any and all levels such that work can become a โwork of artโ.
Work can feel good even with bosses. It requires, however, a radical behaviour change for all.
WORK-LIFE BLOOM
PERSONAL ASSESSMENT
Find out if youโre currently blooming, budding, stunted or in need of renewal through the Work-Life Bloom Personal Assessment.
We are so proud to have had you at our event. Your talk was a big hit. It moved us. We canโt thank you enough.
Malin Bjรถrnell, Salesforce
Dan challenged us to have clarity of purpose, both as individuals and as an organization. He related inspiring stories drawing on his experience in business, technology and academia. As he said, โThere is no ownership without belonging.โ
Christian Pantel, D2L
Fantastic engaging talk for our global partner summit. Thank you so much, Dan!
Barb Kinnard, CEO Response Biomedical Corp
Dan not only brought his presentation to life with his charisma, but also content, style and presentation finesse. Our members were especially interested in his thought provoking and top of mind topic on the future of work and how weโre going to be leading the next generation of leaders.
Cheryl Goodwin, CPA
Dan is a conference organizerโs ideal speaker. Not only did he inspire and energize our group, but he also masterfully adapted his content so it resonated with the audience and our conference theme. As a bonus, Dan is able to nimbly navigate to adjust to a reduced time slot when other speakers went over time without sacrificing the impact of his session.
Director and General Counsel
Dan accomplished what we set out to do, which was not only to be inspirational, but also to leave everyone with tools and food for thought / self-reflection to improve their personal and professional lives.