Dear C-Suite: We Don’t Do Training Anymore

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In 2012, Peter Aceto, the President and CEO of ING DIRECT – a Canadian bank with 1.78 million customers and over $38 billion in assets – delivered a speech where he waxed lyrical about being a social CEO. Two points come to mind from that speech. Early on in the talk, Peter said, “I believe […]

A Review of SAP Jam

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On New Year’s Eve, 2012, the organization where I ply my trade during the day made a decision to move forward with a deployment of SuccessFactors (an SAP company) and alongside the cloud-based talent applications such as learning, succession planning, compensation, performance amongst others, we decided to also implement Jam – their online collaboration tool. […]

Should Employees Schedule Time To Be Social?

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It didn’t start with a tweet. It started while I was on stage moderating an open forum panel in front of 220 people with five executives. I asked a question, “how do you manage all of your priorities between work, family, friends, fun and health?” The answers on stage were honest, authentic and inspiring. But […]

Social as a Weapon of Class Destruction

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“Who can think without horror of what another widespread war would mean, waged as it would be with all the new weapons of mass destruction.” Archbishop of Canterbury Cosmo Gordon Lang, December, 1937 London Times newspaper The aforementioned line is recognized as the first known use of the term ‘weapons of mass destruction’. But today, […]

Redefining the Social Employee

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Back in the day, and by day I’m referring to PI (pre-Internet), the social employee was someone who knew how to network, to dialogue and to get things done without the aid of online systems or tools. Remember Sally? She knew everyone and anyone who she met in the elevator. In the cafeteria there wasn’t […]