One of my favourite people on the planet is Luis Suarez. Not just an IBMer, a collaborator, an interlocutor or an inhabitant of Gran Canaria Island in Spain — how cool is that — he is one of the foremost outliers pushing our organizations towards a world without email. And who would blame him? No matter what statistic you read or research paper you (hopefully) digest – like this one – email traffic is growing and it doesn’t seem to be stopping. Luis argues “if there is something out there that it’s killing our very own productivity, it’s not email itself, but our abuse of it that’s killing such productivity.” I believe him. My problem is not with Luis, his approach or his quest …