Culture Archive

Over the last 20-30 years, telecommunications providers have witnessed their revenue streams reshape in ways unthinkable in the 1980’s. Roughly 90% of the revenue pie used to come from local landlines and long-distance calling in their heyday, whereas nowadays you’d be hard-pressed to find any global telecommunications player with more than 30% of their revenue attributed to this communication mode of yesteryear. That’s not to say that revenues have decreased, nor will they. As the world and society in general has evolved, so has the telecommunications industry. The shortfall in revenues due to the erosion of POTS (plain old telephone systems) has been made up, and –– if played right ––will continue to grow, as a result of at least one primary factor: data. I’m

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Warren Bennis, in 1993, noted the following in his book “An Invented Life: Reflections on Leadership and Change”: Given the nature and constancy of change and the transnational challenges facing American business leadership, the key to making the right choices will come from understanding and embodying the leadership qualities necessary to succeed in the volatile and mercurial global economy. To survive in the 21st century, we’re going to need a new generation of leaders – leaders, not managers. Almost 20 years later, I suppose we are all haunted by the words of Bennis. It’s my personal opinion that the word leader should denote and be applied to everyone in an organization. Every single person must play a leadership role in today’s organization. Furthermore, every single

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Now that I’m on a mission to merge the terms Social Business and Enterprise 2.0 and rephrase as Collaboration, I thought it would be a good time to introduce “The Collaboration Curve”.   Over a period of time, and as collaboration methods between citizens increase (employee to employee, employee to customer, student to faculty, etc.), so too will an increase be found in knowledge, engagement, networks and performance of said individual participating in the collaboration experience. Each increase will occur, however, with stunted delay until such time in which they collide, thus ideally resulting in positive culture change for the organization. In simpler terms, to really address positive culture change, we should think through how we might use collaboration methods to bridge the gap between

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Officially, Merriam-Webster defines the term ‘reciprocity’ as follows: 1)     the quality or state of being reciprocal : mutual dependence, action, or influence 2)     a mutual exchange of privileges; specifically : a recognition by one of two countries or institutions of the validity of licenses or privileges granted by the other The Cambridge Advanced Learners Dictionary is more to the point I’m trying to make: 1)      behaviour in which two people or groups of people give each other help and advantages I’d like to propose that 2011 be about reciprocity. With all conceptions of Web 2.0 charging full steam ahead within our organizations and institutions, parading as Enterprise 2.0, Social Business and Learning 2.0, rather than myopically introducing cool technological bells and whistles we should first

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