Dan Pontefract is Chief Envisioner at TELUS, a Canadian telecommunications company, where he heads the Transformation Office, a future-of-work consulting group that helps organizations enhance their corporate cultures and collaboration practices. Previously as Chief Learning Officer at TELUS, Dan introduced a new leadership framework–called the TELUS Leadership Philosophy–that dramatically helped to increase the company’s employee engagement to record levels of nearly 90%.
He is the best-selling author of three books, OPEN TO THINK: Slow Down, Think Creatively, and Make Better Decisions, THE PURPOSE EFFECT: Building Meaning in Yourself, Your Role and Your Organization as well as FLAT ARMY: Creating a Connected and Engaged Organization. A renowned speaker, Dan has presented at four different TED events and also writes for Forbes, Harvard Business Review and The Huffington Post. In 2018 Thinkers 50 placed Dan on its “On the Radar” list.
Dan and his wife, Denise, have three young children (aka goats) and live in Victoria, Canada where he is an adjunct professor at the Gustavson School of Business, University of Victoria.
Author, Speaker, Chief Envisioner
Dan is the best-selling author of FLAT ARMY: Creating a Connected and Engaged Organization (May, 2013) and THE PURPOSE EFFECT: Building Meaning in Yourself, Your Role and Your Organization (May, 2016) and OPEN TO THINK: Slow Down, Think Creatively, and Make Better Decisiions. He is Chief Envisioner of TELUS Transformation Office; a future-of-work consulting group that helps organizations enhance corporate culture, leadership, learning, work styles & collaboration practices.
Previously, as Head of Learning & Collaboration at TELUS, Dan was responsible for the overarching learning, collaboration & leadership development strategy for the company. Dan championed the introduction of the TELUS Leadership Philosophy (TLP), an open and collaborative-based leadership framework for all 44,000+ TELUS team members. In parallel to these actions, he drove a philosophical and cultural shift in the way TELUS views and experiences learning called “Learning 2.0”; the shift to a social, informal and formal learning and collaboration model bringing TELUS to the forefront of connected learning and leading. He further championed the use and deployment of collaborative technologies to complement both the learning and leadership frameworks. Between 2008 and 2015, employee engagement at TELUS soared from 53% to 87%.
Dan is a passionate leader in the leadership & social collaboration technology spaces and is uniquely skilled to ensure an organization can move from traditional cultures to healthier ways of working.
His career is interwoven with both corporate and academic experience, coupled with an MBA, B.Ed and multiple industry certifications and accreditations. Dan is also a renowned speaker and delivers roughly 50 talks per year. He has also been asked to deliver four different TEDx Talks. In 2012 he appeared on the front cover of T+D Magazine and Chief Learning Officer Magazine. All three of his books have sat on various best-seller lists of Amazon. In 2018 Thinkers 50 placed Dan on its “On the Radar” list.
In 2010, Dan was acknowledged by CLO as a ‘Vanguard Award’ winner and is a 2-time winner by the Corporate University Best in Class Awards of the ‘Leader of the Year’ in both 2010 and 2011. In 2012, SkillSoft awarded Dan the ‘Learning Leader of the Year’ for his work at TELUS and CLO Magazine bestowed the ‘Learning in Practice Innovation Award’ as well. He is also the recipient of the 2012 Brandon-Hall ‘Gold Award in Strategy & Governance’. In 2015, TELUS became the only 10-time winner of the prestigious ‘ATD BEST’ award. Dan accepted the first ever BEST of the BEST Hall of Fame Award in Washington, DC. In 2013 and 2014, TELUS also placed in the top ten of the Learning! 100 Awards.
He was recruited into TELUS in Q4 of 2008, previously holding senior positions with SAP, Business Objects, Crystal Decisions and the British Columbia Institute of Technology (BCIT).
Talk to him about Manchester United, cycling, his wife Denise or their three young children (Claire, Cole and Cate) and you won’t be able to shut him up. He’s an educator at heart.