SAP was kind enough to interview me and produce a case study related to the Pervasive Learning model at TELUS, and its alignment to culture and employee engagement.
As I state in the report,
“Engagement is a multifaceted strategy. It shouldn’t be treated as a silo, as a separate line item. You can’t engage your people if you’re just yelling at them in a classroom to do better on a test. If you include learning as part of your holistic approach to your organizational culture, I think you will be in a much better spot.”
Christopher Koch, Editorial Director of the SAP Center for Business Insight, also wrote a post on LinkedIn touching on parts of the case study.
You can download a copy of the case study by clicking here or on the graphic to the right.