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How TELUS Engages Employees Through Pervasive Learning | dan pontefract
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How TELUS Engages Employees Through Pervasive Learning

How TELUS Engages Employees Through Pervasive Learning

SAP was kind enough to interview me and produce a case study related to the Pervasive Learning model at TELUS, and its alignment to culture and employee engagement.

As I state in the report,

“Engagement is a multifaceted strategy. It shouldn’t be treated as a silo, as a separate line item. You can’t engage your people if you’re just yelling at them in a classroom to do better on a test. If you include learning as part of your holistic approach to your organizational culture, I think you will be in a much better spot.”

SAP_case_studyChristopher Koch, Editorial Director of the SAP Center for Business Insight, also wrote a post on LinkedIn touching on parts of the case study.

You can download a copy of the case study by clicking here or on the graphic to the right.


  • Marie-Louise Collard / 22 October 2014 8:56

    This was really interesting – thank you.
    Am I able to find out more about the 90 day Telus Passport for new hires? What does it involve and what are the stats for follow up engagement? Is that possible?

Want to leave a comment? I'd love to hear from you. Cheers, dp.

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