learning

Dear C-Suite: We Don’t Do Training Anymore

In 2012, Peter Aceto, the President and CEO of ING DIRECT – a Canadian bank with 1.78 million customers and over $38 billion in assets – delivered a speech where he waxed lyrical about being a social CEO. Two points come to mind from that speech. Early on in the talk, Peter said, “I believe…

The Hierarchy of Education

It’s my belief we are conditioned as children—through the hierarchy of a centuries-old schooling system—to believe the oldest person in the room (the teacher) is the smartest. That works only for so long. We are further conditioned to believe that when we’re extremely smart we’ll be recognized by the highest authority—the school principal—through commendations and…

Learning by Osmosis

I liken learning in an organization to osmosis. At least I think it should be like osmosis. The Oxford definition of osmosis can help us: Biology & Chemistry a process by which molecules of a solvent tends to pass through a semipermeable membrane from a less concentrated solution into a more concentrated one. The process…

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Dan Pontefract | dp at danpontefract dot com