Docking Employee Pay to Improve Their Skills is Dubious if not Dumb

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I read with disdain about IBM’s dubious plan to reduce the pay of some of its workers by 10 percent in order for them to improve their skills. Patrick Thibodeau of Computerworld reported the finding on September 15, 2014. He asked IBM spokeswoman Trink Guarino about the initiative: “IBM is implementing a skills development program […]

Rethinking Approaches to Corporate Learning

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Elana Varon of the SAP Center for Business Insight recently interviewed me with the topic and questions focusing on different approaches to corporate learning. The full report, entitled Why Companies Should Invest in Revamping Corporate Learning — with additional insights from Marcus Schwarz and Karie Willyerd of SAP — is available at this link. I encourage […]

Q&A on the Future of Social, Mobile and eLearning

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I was asked to comment on a few questions related to eLearning, social learning, etc. for an upcoming publication. Here are the questions and my unedited responses: What does an organization without social learning look like? What COULD it look like? The water cooler has been both a figurative and literal location of exchange. So […]

Dear C-Suite: We Don’t Do Training Anymore

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In 2012, Peter Aceto, the President and CEO of ING DIRECT – a Canadian bank with 1.78 million customers and over $38 billion in assets – delivered a speech where he waxed lyrical about being a social CEO. Two points come to mind from that speech. Early on in the talk, Peter said, “I believe […]