informal

Dear C-Suite: We Don’t Do Training Anymore

In 2012, Peter Aceto, the President and CEO of ING DIRECT – a Canadian bank with 1.78 million customers and over $38 billion in assets – delivered a speech where he waxed lyrical about being a social CEO. Two points come to mind from that speech. Early on in the talk, Peter said, “I believe…

Learning by Osmosis

I liken learning in an organization to osmosis. At least I think it should be like osmosis. The Oxford definition of osmosis can help us: Biology & Chemistry a process by which molecules of a solvent tends to pass through a semipermeable membrane from a less concentrated solution into a more concentrated one. The process…

Shouldn’t We Just Best Buy Corporate Learning

Best Buy, a renown electronics retailer perhaps better known for its khaki pants and blue shirt dress code, could be viewed analagously with that of an evolved corporate learning structure. Imagine that you’re at one of their corporate stores. What do you see when you enter the store? There she/he is, the greeter: “Hello sir, how are you today?” As…

Why You Must Define the So-What of Learning

Whether you work for a private family-owned business, a publicly traded corporation or in the kindergarten-to-higher-education continuum somewhere, you’re going to have to define learning – whether it’s for your employees, colleagues or students. So let’s examine the “so what” learning definition – meaning why learning is present in organizations. As 2012 creeps along, the…

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Dan Pontefract | dp at danpontefract dot com