formal Archive

Best Buy, a renown electronics retailer perhaps better known for its khaki pants and blue shirt dress code, could be viewed analagously with that of an evolved corporate learning structure. Imagine that you’re at one of their corporate stores. What do you see when you enter the store? There she/he is, the greeter: “Hello sir, how are you today?” As you pass the greeter in this vivid, brightly lit and humming environment there are a number of learning sherpas … the guides on the side not pestering you to buy something, rather, able and available when you require assistance. There are no commissions at Best Buy to make a sale. Employees are there, quite literally, to help you as necessary. Sure, it’s a formal environment with walls, electricity and so on, but it is

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Whether you work for a private family-owned business, a publicly traded corporation or in the kindergarten-to-higher-education continuum somewhere, you’re going to have to define learning – whether it’s for your employees, colleagues or students. So let’s examine the “so what” learning definition – meaning why learning is present in organizations. As 2012 creeps along, the so-what of learning remains undefined for many employees and organizations, which is causing a disservice. If learning departments aren’t defining this, learning will remain thought of as training, and training will forever continue to be associated with a classroom- or e-learning-only modality. Worse, splinter groups will form, their own definitions of learning will surface and, tragically, learning fiefdoms will become the norm. As a consequence, definitions will be everywhere and

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