Rethinking the Work of Leadership


In 1973, Peter Drucker stated in his book Management: Tasks, Responsibilities, Practices, “Management is not culture-free, that is, part of the world of nature. It is a social function. It is, therefore, both socially accountable and culturally embedded.” Some thirteen years later, Tom Peters remarked in the article Managing As Symbolic Action: “It requires us, […]

Flat Army Book Excerpt: Organizational Learned Helplessness


Did you know that in 1886, the U.S. court system recognized the corporation as a “natural person”? The fourteenth amendment to the U.S. Constitution states that “no state shall deprive any person of life, liberty or property.” Perhaps it was used at the time to defend corporations and block any attempt at depriving them of […]

The Fifteen Habits of a Connected Leader


The Italian town of Pisa is an interesting place full of contrasts. The tower, of course, has been leaning amongst a sea of straight buildings in the Piazza del Duomo that includes tall Tuscan evergreens as well as columns that have adorned the Duomo, Baptistery and Campo Santo for several hundred years. Fine art in […]

My Employee Engagement Advice to a Stranger


From time to time — and now with an increasing frequency, like that of my biscuit cravings — people reach out to me for some advice over the ole email. If I can, I’m happy to help. It would be even better if they could find a way to hide the biscuits in my house. […]

Connected Leader Attributes Graphic from Flat Army


As I always say, form before function and behaviour before tool. The Connected Leader Attributes model found within the book Flat Army describes fifteen key behaviours that are necessary for leaders (and the organization) to operate as a Flat Army. Chapters 4, 5 and 6 in the book outline in full detail what the fifteen […]