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employee engagement

Has Wells Fargo’s CEO Forgotten How To Lead?

[caption id="attachment_16042" align="alignright" width="364"] Photographer: Kimberly White/Bloomberg News[/caption] There were audible gasps. Incredulous looks of dismay. Bemused shrieks. Whether you are a customer, employee, shareholder or partner...

Lessons In Culture From United Airlines

[caption id="attachment_37863009" align="alignnone" width="640"] Photographer: Patrick T. Fallon/Bloomberg[/caption] This week I flew from Las Vegas to San Francisco on United Airlines. Because United is affiliated with...