Did Zappos Just Ruin Their Culture Or Is It A Brilliant Org Redesign?

reinventing orgs

When Tony Hsieh won the prestigious ACM Programming Contest in 1993, you just knew he was going to do something great with his life. Check out the problem set he and his two teammates had to solve, and you get an acute understanding of just how smart he is. Three years later, he founded LinkExchange — an […]

Book Review of WORK RULES: Insights From Inside Google

workrules

I’ve been eagerly awaiting this book for some time. Not in the literal sense. After all, Amazon delivered a hardcopy version to my front door in what must have been 37 seconds. No, I’m referring to my anticipation in a more figurative way. Nine years ago, Laszlo Bock became head of People Operations at Google. […]

There Is Nothing Wrong With The Term ‘Company Culture’

Alan-Mulally-CEO-of-Ford

I nearly choked to death this morning, while chomping away on my cereal. The headline from Harvard Business Review read, Why “Company Culture” Is a Misleading Term. While wiping off the milk from my iPad, I began to read on. “Organizational culture is assumed to be important to making sure that employees are happy and productivity is good. […]

When Power Overthrows Common Sense

blinders1

I’ve witnessed it before. I’m certain I’ll witness it again. Someone is promoted to a senior leadership role. Deserved or not, everyone knew it was coming. She surrounds herself with familiar, friendly faces. Some call it nepotism. Words. They can be so funny, so revealing. Nepotism comes from the French word népotisme and from the […]