Flat Army Related Writing


The ABC’s of Collaboration

(Editor's Note: scroll down for graphical versions) In my book, Flat Army: Creating a Connected and Engaged Organization (Wiley) I define collaboration as follows: The unfettered allowance and encouragement of employees to both contribute and consume knowledge, insight or ideas with any direct relationship via professional or personal networks to achieve an outcome. If we were to elaborate on the definition, we might suggest there are 'The ABC's of Collaboration': Accessible - Be … [Read More...]

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Coaching Should Be An Expectation Of All Connected Leaders

The most overused yet inappropriately applied term in an organization is “coaching.” There are organizational coaching models, executive coaching programs, external executive coaches, company-defined coaching steps, coaching interventions and in-house coaches too. Group coaching? Sure. Speed coaching? Why not. Virtual coaching? But of course. We see requests aplenty from keynote speakers who are so-called coaches. Not to fear, you can become a coach yourself by enrolling in an executive … [Read More...]

dan pontefract

The First Step To Improving Employee Engagement Is To Connect With Your Team

I used to live at the corner of Robson Street and Howe Street in downtown Vancouver. It was a splendid rooftop, corner suite flat facing Northwest with a view overlooking the Vancouver Art Gallery, itself a wonderful piece of architecture. Well, it was a splendid flat until we started having offspring -- who now outnumber Denise and I in a household that is now a helpless facsimile of zone defence gone mad -- so we eventually moved to the once über hippie neighbourhood of Kitsilano. Below … [Read More...]